Introduction
Welcome to CAZZATEGRATIS. We value our customers and strive to offer the best experience possible. This refund policy outlines the conditions under which we accept returns and provide refunds.
Eligibility for Refunds
Refunds may be authorized under the following circumstances:
- The item received is significantly different from the description provided on our website.
- The item is damaged or defective upon arrival.
- The item was never delivered to the customer.
Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact our customer service team at [email protected] with your order details.
- Provide a detailed explanation of the issue along with any supporting documentation, such as photographs of the item received.
- Our team will review your case within 5-7 business days and notify you of the approval or rejection of your refund.
Refund Approval
If your refund is approved, a credit will be applied to your original method of payment within 10 business days. Processing times may vary depending on your financial institution.
Non-Refundable Circumstances
The following scenarios do not qualify for a refund:
- Change of mind after the order has been processed.
- Items purchased during a clearance sale.
- Claims made after 30 days from the delivery date.
Contact Information
For any further questions regarding this refund policy, please contact our support team at [email protected] or call us at (555) 123-4567.